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Get in touch

Have a question about bookings, payments, or becoming a tutor? Our admin team handles everything directly — reach out through any channel below.

General questions, partnerships, or media inquiries.

Sun–Fri, 10 AM – 6 PM (Local Time).

Visit us in person by appointment.

Kathmandu

What do you need help with?

Point yourself in the right direction before reaching out.

Trouble logging in, or waiting on account/tutor verification?

Questions about a specific session, demo class, or tutor assignment?

Admin manages all bookings — email us with your booking date and tutor's name.

Payment didn't go through, or you need a refund?

See our Refund Policy, then email us your transaction ID. Go there →

Want to apply, or check on a pending application?

Visit the Become a Tutor page to apply or follow up. Go there →

Support hours: Sunday–Friday, 10 AM – 6 PM (Local Time). Messages outside these hours are answered the next business day.